Web7 Oct 2009 · The Financial Services Authority allows us up to eight weeks to investigate complaints and it is our intention to deal with your concerns within this timescale and provide updates when appropriate. Please find enclosed a copy of our leaflet, which tells you how we will handle your complaint. Yours sincerely. xxxxxx. WebOne of our case handlers will investigate and let you know the outcome based on what they think is fair and reasonable. If you or your customer disagree with this, you can ask for a …
Financial Ombudsman Service: our homepage
WebAn introduction to the role of the Financial Ombudsman Service, the complaints we can help with and how to make a complaint. We’re a free service set up by Parliament to resolve … WebWe can produce our publications in Braille, large print or CD. Our consumer leaflet is available in easy read (PDF 2.2MB) (accessible text format). temple university septa station
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